Return Policy: We cannot accept sunglasses that are scratched or damaged in any way. Returns will only be accepted if the sunglasses were used for try on purposes and are still in mint condition. Please notify us by email with the reason for your return to service@bettervisionbetterprices.com. We ask for an email so that we can be aware of your return. Once you have emailed us, you may return the sunglasses before a response from us. All returns must arrive within 30 days of your order. All returns must include your invoice, designer case & cloth, and authenticity papers. There is a $15.00 restocking fee on all returned orders under $150. All orders above $150 are charged a restocking fee of $20.00. If you order (2) pairs and return (1), you will not be charged a restocking fee. Please note that expedited shipping fees and gift wrap fees are non-refundable. Exchange Policy: We cannot accept sunglasses that are scratched or damaged in any way. Exchanges will only be accepted if the sunglasses were used for try on purposes and are still in mint condition. All exchanges must arrive within 30 days of your order. All exchanges must include your invoice, designer case & cloth, and authenticity papers. We are happy to offer a one-time exchange without a restocking fee. Please notify us by email which sunglasses you would like to exchange for, so that we can reserve them for you. Upon receipt of your shipment, please allow 2-3 business days for the processing of your exchange or refund. Please Send All Returns & Exchanges To: 515 W. Buckeye Rd. Suite #103 Phoenix, AZ 85003 Phone: 1-866-222-1050 service@bettervisionbetterprices.com |